1. Do you need support for Assetto Corsa Competizione? Please use the proper forum below and ALWAYS zip and attach the WHOLE "Logs" folder in your c:\users\*youruser*\AppData\Local\AC2\Saved. The "AppData" folder is hidden by default, check "Hidden items" in your Windows view properties. If you report a crash, ALWAYS zip and attach the WHOLE "Crashes" folder in the same directory. Do not post "I have the same issue" in an existing thread with a game crash, always open your own thread. Do not PM developers and staff members for personal troubleshooting and support.
  2. As part of our continuous maintenance and improvements to Assetto Corsa Competizione we will be releasing small updates on a regular basis during the esports season which might not go through the usual announcement process detailing the changes until a later version update where these changes will be listed retrospectively.
  3. If ACC doesn't start with an error or the executable is missing, please add your entire Steam directory to the exceptions in your antivirus software, run a Steam integrity check or reinstall the game altogether. Make sure you add the User/Documents/Assetto Corsa Competizione folder to your antivirus/Defender exceptions and exclude it from any file sharing app (GDrive, OneDrive or Dropbox)! The Corsair iCue software is also known to conflict with Input Device initialization, if the game does not start up and you have such devices, please try disabling the iCue software and try again. [file:unknown] [line: 95] secure crt: invalid error is a sign of antivirus interference, while [Pak chunk signing mismatch on chunk] indicates a corrupted installation that requires game file verification.
  4. When reporting an issue with saved games, please always zip and attach your entire User/Documents/Assetto Corsa Competizione/Savegame folder, along with the logs and the crash folder (when reporting related to a crash).
ACC general support Note about silent updates Startup troubleshooting ACC savegame reports

Black or white screen in AC launcher

  • In Steam right click on Assetto Corsa, go to "Properties" and "Set Launch Options..." and add "/soft". This causes your launcher to resort to software mode. There UI might be sluggish and some artifacts may appear, but it will at least be functional until we can find a proper fix.
If you are running a dual GPU system and encounter a full black screen in the launcher then make sure that AssettoCorsa.exe is assigned to the GPU your desktop is using and acs.exe is assigned to your "high performance" GPU. This can be done in the nvidia control panel for nvidia users and in the Catalyst Control Center for ATI/AMD users.
federico098 likes this.
Category:
AC Troubleshooting
Published:
Nov 17, 2013
Page Views:
11018
FAQ Manager ©2019 Iversia from RPGfix.
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