1. Do you need support for Assetto Corsa Competizione? Please use the proper forum below and ALWAYS zip and attach the WHOLE "Logs" folder in your c:\users\*youruser*\AppData\Local\AC2\Saved. The "AppData" folder is hidden by default, check "Hidden items" in your Windows view properties. If you report a crash, ALWAYS zip and attach the WHOLE "Crashes" folder in the same directory. Do not post "I have the same issue" in an existing thread with a game crash, always open your own thread. Do not PM developers and staff members for personal troubleshooting and support.
  2. As part of our continuous maintenance and improvements to Assetto Corsa Competizione we will be releasing small updates on a regular basis during the esports season which might not go through the usual announcement process detailing the changes until a later version update where these changes will be listed retrospectively.
  3. If ACC doesn't start with an error or the executable is missing, please add your entire Steam directory to the exceptions in your antivirus software, run a Steam integrity check or reinstall the game altogether. Make sure you add the User/Documents/Assetto Corsa Competizione folder to your antivirus/Defender exceptions and exclude it from any file sharing app (GDrive, OneDrive or Dropbox)! The Corsair iCue software is also known to conflict with Input Device initialization, if the game does not start up and you have such devices, please try disabling the iCue software and try again. [file:unknown] [line: 95] secure crt: invalid error is a sign of antivirus interference, while [Pak chunk signing mismatch on chunk] indicates a corrupted installation that requires game file verification.
  4. When reporting an issue with saved games, please always zip and attach your entire User/Documents/Assetto Corsa Competizione/Savegame folder, along with the logs and the crash folder (when reporting related to a crash).

The game doesn't start at all when launched

  • Make sure the pre-requisite libraries have installed properly, you can find them by right-clicking on Assetto Corsa in Steam then "Local Files" -> "Browse Local Files...". Navigate to the "_commonredist" folder and run the setup for all the included redistributables. Pay attention to any error messages you might get and make sure no antivirus or such software blocks their installation. These are normally installed automatically on first run, but occassionally they will output errors which are not reported to you by Steam;
  • Use Steam's cache integrity check. Open your Steam games library, right click on Assetto Corsa and select "Properties". Click "local files" and then "verify integrity of Game cache";
  • Check your installed Windows updates. If you have the KB2670838 update, please uninstall it and try if the game starts properly.
Ryno’sRaceroom likes this.
Category:
AC Troubleshooting
Published:
Nov 17, 2013
Page Views:
10919
FAQ Manager ©2019 Iversia from RPGfix.
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