1. Do you need support for Assetto Corsa Competizione? Please use the proper forum below and ALWAYS zip and attach the WHOLE "Logs" folder in your c:\users\*youruser*\AppData\Local\AC2\Saved. The "AppData" folder is hidden by default, check "Hidden items" in your Windows view properties. If you report a crash, ALWAYS zip and attach the WHOLE "Crashes" folder in the same directory. Do not post "I have the same issue" in an existing thread with a game crash, always open your own thread. Do not PM developers and staff members for personal troubleshooting and support.
  2. As part of our continuous maintenance and improvements to Assetto Corsa Competizione we will be releasing small updates on a regular basis during the esports season which might not go through the usual announcement process detailing the changes until a later version update where these changes will be listed retrospectively.
  3. If ACC doesn't start with an error or the executable is missing, please add your entire Steam directory to the exceptions in your antivirus software, run a Steam integrity check or reinstall the game altogether. Make sure you add the User/Documents/Assetto Corsa Competizione folder to your antivirus/Defender exceptions and exclude it from any file sharing app (GDrive, OneDrive or Dropbox)! The Corsair iCue software is also known to conflict with Input Device initialization, if the game does not start up and you have such devices, please try disabling the iCue software and try again. [file:unknown] [line: 95] secure crt: invalid error is a sign of antivirus interference, while [Pak chunk signing mismatch on chunk] indicates a corrupted installation that requires game file verification.
  4. When reporting an issue with saved games, please always zip and attach your entire User/Documents/Assetto Corsa Competizione/Savegame folder, along with the logs and the crash folder (when reporting related to a crash).
ACC general support Note about silent updates Startup troubleshooting ACC savegame reports

Generic Evasive action

Discussion in 'Console Lounge' started by Ace Pumpkin, Feb 7, 2017.

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  1. Ace Pumpkin

    Ace Pumpkin Alien

    • BAN 1 WEEK AFTER MULTIPLE WARNINGS
    so got all to see, how 505 derives the discussion:

    Unfortunately, we're going to lock this thread due to argumentative behavior between community members.

    Regarding the bug reporting system, we're currently working with our Customer Support team to introduce a more effective way of reporting issues to the team. From day one, we've said we do not offer console CS here on the forums as we have a team dedicated to looking after player issues, using a ticketing system that we have in place. However, due to community feedback, we wanted to give you guys the opportunity to tell us about issues here on the forums so we have an overview on what issues may be arising. As a result, last week, we opened a new sub-forum for you guys to tell us about any bugs you're experiencing.

    Right now, we're currently working on moving across bugs which have been reported in our Console Lounge, PS4 and Xbox One discussions over to the dedicated sub-forum so we can organize them and mark them as and when required.

    As for the Porsche Packs, we're being open and honest with you guys! Please understand that sometimes, issues arise unexpectedly and they take time to sort. Trust us when we say, we'd absolutely love to just be able to press a button and make things happen but unfortunately, it doesn't work like that. Things take time and occasionally, delays occur :(

    The last thing we want to see is our community u......." whatever....

    Descide for yourself, if this is trustworthy!
    I, for a pc user, have to say, things where different on those forums...
    Peace
     
    Ace Pumpkin, Feb 7, 2017
    #1

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  2. AC Support

    AC Support Official Support Staff Member KS Dev Team

    8 warnings and a ban in two months, and still the same toxic behaviour. Don't know what you expect. Let's talk about the game, instead of flood the forum with pointless messages (and this is valid for everyone).
     
    AC Support, Feb 7, 2017
    #2
    Sean, Daniel Wood, 3131 and 12 others like this.
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