Help please with Fanatec CSL Elite

Discussion in 'Steering wheels discussions' started by Ethernaly, Oct 12, 2017.

  1. Ethernaly

    Ethernaly Rookie

    I bought this wheel, plugged into PS4 turned on the assetto corsa and everything worked fine. On the second start, however, the steering wheel stopped working. The buttons on the steering wheel work but the steering wheel does not work. The steering wheel is in blue mode and has the latest update, which is V292.

    Any idea please ?
     

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  3. Kriccor

    Kriccor Rookie

    I got the same problem. It occurs like 3 times out of 10. I think it happens when you start the game (with the wheel connected yet) e go direct for a track session: buttons work but no steering.
    Now this seems to work for me:
    -connect the wheel to ps4
    -launch ac
    -go to ingame wheel options
    -change something, like some button mapping or I only check g29 box
    -then you can do whatever you want and go on track.
    Give it a try and let us know
     
  4. Ethernaly

    Ethernaly Rookie

    Yes, it will be something like that. Sometimes it works, sometimes not - the difference is probably in the controllers login sequence and if it is in the game or in the dashboard. I'll solve it today.
     
  5. phil 909

    phil 909 Rookie

    Yes, i have this error too. hopefully it gets fixed in the next update.
    Thanks for the workaround Kriccor, will try it this week.
     
  6. phil 909

    phil 909 Rookie

    Still not working using the above workaround.
    Hopefully it’s fixed in the next update or the game is going back for a refund unfortunately.
     
  7. AC_CM505

    AC_CM505 Staff Member

    Hi everyone,

    Even though the team has been made aware of this issue, could you also please submit support tickets about this issue here ---> https://support.505games.com/support/signup

    We'll keep you updated on this.

    Many thanks.
     
  8. phil 909

    phil 909 Rookie


    I did exactly that a few weeks ago, however 505 said there was nothing they could do and to report it on this forum instead! reply below.


    "Hi Phil,
    Unfortunately if this is a bug, then there is nothing that we will be able to do for you from our end. That is why I had recommended that you send your report to the Assetto Corsa bug reporting forum(link here). If this is a valid issue, that is where you want to submit it for the developers to see.

    -Dane C.
    505 Games Customer Support

    Ticket: https://support.505games.com/helpdesk/tickets/28094"
     
  9. Uff

    Uff Andrea Candini

    There should be a new driver available (293) with a new firmware too, you might want to try it. I don't know if it solves the issue though.
     
  10. AC_CM505

    AC_CM505 Staff Member

    An update regarding issues with the Fanatec CSL Elite:

    - We are aware there is an issue with the button mapping, we are looking into this.
    - The identification issue has been solved in the upcoming patch.

    Thanks
     
    pippo10 likes this.
  11. pippo10

    pippo10 Hardcore Simmer

    when can they use their wheels do you think? Hint hint nudge nudge nudge Ferrari pack :)
     
  12. AC_CM505

    AC_CM505 Staff Member

    When we know we'll communicate it immediately pippo10 :)
     
  13. dawg

    dawg Racer

    Any news on this? Since it's not always working in AC, I opened a ticket with 505. They responded saying that officially the wheel isn't supported with AC on PS4.

    Maybe it's possible to release a separate update to bring the patch for the identification bug for the Fanatec CSL Elite PS4? At least I hope so, restarting AC for sometimes over 20 times before it's working isn't really fun to do. :)

    An example from today. It always are the CSL Elite LC Pedals for me, to be specific. The wheel itself works fine; I can setup all options and start a race. In the race itself I can't change TC or ABS but that is a known problem with this wheel too. But, the pedals won't work.

    I've started the game with a controller, and then chose wheel within the options. I've started AC with the wheel, I turned the wheel on and off when AC was already started with a controller, I cycled through the wheel compatibility modes, and I've restarted AC at least more than 15-20 times today. The pedals just wouldn't work, so after an hour and a half I gave up for today. This is not the first time unfortunately. :(

    I have all updates on PS4 and AC, and the wheel is running on the latest firmware (v293).

    Really really frustrating. So I hope for an early in-between-dlc's-patch for this, the identification issue, I guess this is.

    Hope hope hope. :)
     
    Last edited: Dec 9, 2017

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