1. Do you need support for Assetto Corsa Competizione? Please use the proper forum below and ALWAYS zip and attach the WHOLE "Logs" folder in your c:\users\*youruser*\AppData\Local\AC2\Saved. The "AppData" folder is hidden by default, check "Hidden items" in your Windows view properties. If you report a crash, ALWAYS zip and attach the WHOLE "Crashes" folder in the same directory.
  2. FOR ASSETTO CORSA COMPETIZIONE: If you report issues with saved games, please always zip and attach your entire User/Documents/Assetto Corsa Competizione/Savegame folder!
  3. If your game executable is missing, please add your entire Steam directory to the exceptions in your antivirus software, then run a Steam integrity check or reinstall the game altogether.




the process is very simple. Basically it's a 3-steps process.

Your forum user has its own password in order to log on this forum. Remember it.

Go on the external accounts page and click "Associate with Steam". You will be automatically redirect to the official Steam website. Here you need to log in with your Steam credentials (that you use with Steam client too). Done that, you will be automatically redirect on our forum again. Last step: it will ask for your FORUM PASSWORD. Put it into the text field and the process is done.


In order to avoid any confusion about forum use, here is a short list of rules. Just remember: this is a support forum, not a community, so it's heavily moderated. We aim to offer you the best support we can.

1. PC section of the forum is reserved to AC/ACC licensed users only
Being a support forum, a legit Assetto Corsa ora Assetto Corsa Competizione valid Steam purchase is required to join. During the registration process, please associate your Steam account containing the legit AC/ACC license, otherwise your account will be instantly and automatically disabled. In case AC or ACC license are missing, the account will be banned. The ban can be lifted by contacting support@assettocorsa.net after purchasing a legit AC/ACC license on Steam platform.

2. English is the official forum language
We're very proud to welcome members from all over the world, but we ask that people post messages in English, so other users and developers can help faster and better.

3. Advertising - buy/sell discussions
No commercial advertising is permitted anywhere on the forum (always PM a staff member first if you have doubts).
Infractions will be punished with a warning or a ban and the related discussion instantly removed. Linking to websites that require user registration is strongly discouraged.

4. Derailing a discussion
Don't join a disussion if you don't like it or doesn't interest you. Derailing a thread or posting off-topic contents will result in a warning or a ban.

5. Flaming, trolling, harrassing, flamebaiting, disinformation, false news
This is strictly forbidden. Users that exhibit an inappropriate behavior (stalking, harassing, intentions to provoke emotional responses and so on) will be warned and, in case of recurrence, banned. This also applies to discussions about false news and disinformation.

6. Personal insults and attacks
Any content judged by moderators as a slur (racial, ethnic, religious and so on), will be subject to infraction. The related user will be instantly banned, without any warning.

7. Attacking or calling out Staff
As well known by our fellow users, Kunos Simulazioni welcomes constructive criticism and complaints. Sadly, the line that divides the "constructive" from the "destructive" is very thin. So, please, keep the discussion polite and clean. There's no room for the "casual whiner" here. Feel free to ask moderators about specific actions or general questions.

8. Copyright violation
Extracting, decrypting and/or converting cars, tracks, objects and any other copyrighted content from Assetto Corsa and/or any other software, even talking about that, without the permission of the author is strictly prohibited and subject to infraction. The rule is also applied to a mod made from scratch but related to another mod that breaks this rule (e.g. a sound mod made for an illegally converted car).

9. Warns, bans, general moderation
Moderators can ban users for indefinite time, even without warning, at its own discretion and of course related to the infraction committed. The last word always belong to moderators. Duplicated accounts will be considered "ban evasion", in this case the moderators will extend the original ban.

10. Payware content
Only free content is allowed in the modding subforums. Creators can ask for a donation, but "mandatory donations / pay per use" are strictly prohibited on the official forum and its subforums. Threads that don't respect the rule above will be deleted and the author subject to infraction.

Registering to our support forum, you accept the above rules.



- As said, associate your STEAM profile through this link and keep it associated
- Make a signature with your PC specs and ACC settings
- ALWAYS zip and attach the WHOLE "Logs" folder in your c:\users\*youruser*\AppData\Local\AC2\Saved. The "AppData" folder is hidden by default, check "Hidden items" in your Windows view properties. If you report a crash, ALWAYS zip and attach the WHOLE "Crashes" folder in the same directory.


Please read carefully this post and act accordingly for bug reporting
When you start a thread at the title there's a pull down menu with some possible prefixes, here's how to use them:

[SUGGESTION] short description
Use the above prefix for your suggestions. You can use it ONLY in the "General Support - Feedbacks - Suggestions" forum. Don't discuss about suggestions in other subforums.

[CRITICAL] short description
Use the above title ONLY when you have a critical problem. A showstopper. That means that without solving this you can't play Assetto Corsa. That includes crashes that don't let you play, a controls configuration problems, inability to install, UI doesn't work etc etc... Put in the description as much information as possible in order to reproduce the problem. Screenshots and short videos always well accepted. When you choose to upload a crash report and log files from inside the UI, it automatically saves a bug ID number in your memory. Post in the forums and simply do a paste in your post so we can connect it to the bug you've send us. Makes our lives easier.

[BUG] short description
Use the above title when you notice whatever problem you think it's not a feature (lol). Graphical problems, flickering, stuttering, errors on UI navigation, ecc ecc. Anything that permits you to play but still annoys you. Put in the description as much information as possible in order to reproduce the problem. Screenshots and short videos always well accepted. Keep in hand your log files we might ask you to post them after we have checked the problem.

[ISSUE] short description
Use the above title when you have something to notify, relative to ACC. Something you're not sure how it works, or if it works as intended. The discussion might grow up and you never know what might happen.

[WORKAROUND] short description
If you know how to bypass an issue until devs fix it, use this prefix and explain how to solve using a workaround.

Important Notes:
  • We will modify your thread title prefix in [FIXED], [WORKING ON IT], [AS DESIGNED] or whatever we decide to do with the information you gave us and we will post in the thread.
  • Always check to see if someone else has posted the same issue. If so, please add your description on his thread. Moderators will merge threads if needed.
  • Keep calm and drive on. If a dev is not replying on your thread then it means that a) is busy with another bug, b) your bug has not a priority, c) decided to ignore it for the time being d) has forgotten, contact the admin via PM if needed, but don't make multiples "UP" on your thread as it will make a mess to the order of the forum.
Do not use a prefix for everything else.
Most importantly, keep it simple :)
Thank you
Gloups, kinks8, WaNt3d61 and 4 others like this.
Nov 17, 2013
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FAQ Manager ©2019 Iversia from RPGfix.
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