1. Do you need support for Assetto Corsa Competizione? Please use the proper forum below and ALWAYS zip and attach the WHOLE "Logs" folder in your c:\users\*youruser*\AppData\Local\AC2\Saved. The "AppData" folder is hidden by default, check "Hidden items" in your Windows view properties. If you report a crash, ALWAYS zip and attach the WHOLE "Crashes" folder in the same directory. Do not post "I have the same issue" in an existing thread with a game crash, always open your own thread. Do not PM developers and staff members for personal troubleshooting and support.
  2. As part of our continuous maintenance and improvements to Assetto Corsa Competizione we will be releasing small updates on a regular basis during the esports season which might not go through the usual announcement process detailing the changes until a later version update where these changes will be listed retrospectively.
  3. If ACC doesn't start with an error or the executable is missing, please add your entire Steam directory to the exceptions in your antivirus software, run a Steam integrity check or reinstall the game altogether. Make sure you add the User/Documents/Assetto Corsa Competizione folder to your antivirus/Defender exceptions and exclude it from any file sharing app (GDrive, OneDrive or Dropbox)! The Corsair iCue software is also known to conflict with Input Device initialization, if the game does not start up and you have such devices, please try disabling the iCue software and try again. [file:unknown] [line: 95] secure crt: invalid error is a sign of antivirus interference, while [Pak chunk signing mismatch on chunk] indicates a corrupted installation that requires game file verification.
  4. When reporting an issue with saved games, please always zip and attach your entire User/Documents/Assetto Corsa Competizione/Savegame folder, along with the logs and the crash folder (when reporting related to a crash).

My progress and AC settings were deleted after update!

You can find automatic backups of the laptime database, livery selections and favourites in userdocs\Assetto Corsa\launcherdata\backups - if they were created they will be in directories with a "<DATE>-<TIME>" format, copy the contents of one of those dirs back in to the "userdocs\Assetto Corsa\launcherdata" directory.

We do not reset the documents folder automatically unless a major version change has occurred and then a version mismatch message will appear when you launch the game stating exactly what will occur and allowing you to not go through with the process giving you the chance to make a backup. That said, there was no major version change with this update.

What controls the version update is in launcher.ini:
[WINDOW]
VERSION=XX
The launcher.ini that is in the installation directory cfg folder has to match the version of the one in the userdocs folder - if that is not the case, you will get the version mismatch error.
Andrew_WOT likes this.
Category:
AC Troubleshooting
Published:
Aug 30, 2016
Page Views:
2667
FAQ Manager ©2019 Iversia from RPGfix.
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