1. Do you need support for Assetto Corsa Competizione? Please use the proper forum below and ALWAYS zip and attach the WHOLE "Logs" folder in your c:\users\*youruser*\AppData\Local\AC2\Saved. The "AppData" folder is hidden by default, check "Hidden items" in your Windows view properties. If you report a crash, ALWAYS zip and attach the WHOLE "Crashes" folder in the same directory. Do not post "I have the same issue" in an existing thread with a game crash, always open your own thread. Do not PM developers and staff members for personal troubleshooting and support.
  2. As part of our continuous maintenance and improvements to Assetto Corsa Competizione we will be releasing small updates on a regular basis during the esports season which might not go through the usual announcement process detailing the changes until a later version update where these changes will be listed retrospectively.
  3. If ACC doesn't start with an error or the executable is missing, please add your entire Steam directory to the exceptions in your antivirus software, run a Steam integrity check or reinstall the game altogether. Make sure you add the User/Documents/Assetto Corsa Competizione folder to your antivirus/Defender exceptions and exclude it from any file sharing app (GDrive, OneDrive or Dropbox)! The Corsair iCue software is also known to conflict with Input Device initialization, if the game does not start up and you have such devices, please try disabling the iCue software and try again. [file:unknown] [line: 95] secure crt: invalid error is a sign of antivirus interference, while [Pak chunk signing mismatch on chunk] indicates a corrupted installation that requires game file verification.
  4. When reporting an issue with saved games, please always zip and attach your entire User/Documents/Assetto Corsa Competizione/Savegame folder, along with the logs and the crash folder (when reporting related to a crash).

ACC in McLaren Shadow Project

Discussion in 'ACC General Discussions' started by Ecnelis, Oct 9, 2019.

  1. alexsplanet

    alexsplanet Rookie

    I improved my run in 2 seconds, but ACC did not save it. As a result there is my old time. How is it possible? How to fix this? Here is a provement video of my new run which is 2 secs faster.
     
  2. nqulizer

    nqulizer Rookie

    Steam was down yesterday at one point: https://downdetector.com/status/steam/ -- During that time I noticed the game did not connect to ACC servers which could also be the reason why your stint was not saved.
     
    romandevision likes this.
  3. Micii1

    Micii1 Racer

    What times are you guys getting?
     
  4. Boundless

    Boundless Rookie

    I've tried this Special Event only after patch 1.0.2 was applied. And it's VERY hard to break 2.00 time. Not even thinking about low 1.58 that people doing in videos... And I'am not that bad at all. I can hit 1.57 times with Merc GT3 like easy peasy. Anyone doing 1.58 times with latest patch?
     
  5. Atticvs

    Atticvs Rookie

    I'm not even getting my laptimes registered atm...
     
  6. Racert46

    Racert46 Simracer

    Something seems off, can not get any laptimes to register on the new leaderboards including this one.


    Verzonden vanaf mijn iPhone met Tapatalk
     
  7. Atticvs

    Atticvs Rookie

    Anyone else having issues with registration still? I'm furious.
     
  8. Tristan Cliffe

    Tristan Cliffe Simracer

    Furious? Go outside!!
     
  9. Atticvs

    Atticvs Rookie

    Thanks for the constructive comment. I have registered 2 days ago, yet the game still tells me to go register when I complete a lap, I cannot contact them on their website (it gives an error) and I cannot DM them on Twitter. Yes, I'm furious.
     
  10. Default

    Default Racer

    Email them at accleaderboard@gmail.com
     
  11. Mitja Bonca

    Mitja Bonca Alien

    I did 2 runs on monday and it didnt record as well. And I did register my self before runs. And no messages of anykind, not before, not after the runs.
     
  12. sissydriver

    sissydriver Alien

    @Mitja Bonca - try the Mail. Worked for me. No other Info, but after mail times are on the board
     
  13. Mitja Bonca

    Mitja Bonca Alien

    What Mail? Don't get it.
     
  14. Minolin

    Minolin Staff Member KS Dev Team

    On monday our backend functionality was impaired when the steam services went down. You most likely hit that time window of several hours.
    Right now, I can do only an end-to-end check (so I can't tell where exactly the registration hangs in case of an issue) - but you are flagged as registered, which is an information from the McLaren leaderboard and I don't see why it wouldn't register laps for you now.

    Please have a look at the FAQ, especially the very first part about "HOW TO ASSOCIATE YOUR STEAM ACCOUNT". Once you're linked, I can have a look.
     
  15. Atticvs

    Atticvs Rookie

    Thank you. Maybe I have been too lazy with my explanation - I have actually managed to register, it's just that my times do not show up on the leaderboard. It should be the same issue as Mitja's.

    EDIT: Nevermind, I misunderstood, I have now made the association. Could you please check?
     
    Last edited: Oct 31, 2019
  16. Minolin

    Minolin Staff Member KS Dev Team

    I also see you registered, when did you try to file laps last time?
     
  17. Atticvs

    Atticvs Rookie

    Last night. Just before midnight CET I believe. (Awfully slow, but after just 4h of sleep and a tough day lol. :))
     
  18. ignission

    ignission Simracer

    I have the same problem - registered on the site, but every time I do the event it tells me that I'm not registered ¯\_(ツ)_/¯

    Edit: Just tried again and my time has registered now.
     
    Last edited: Oct 31, 2019
  19. sissydriver

    sissydriver Alien

    you have a mail - Welcome to McLaren ...

    at the end there is:

    If you have any problems, please contact us at accleaderboard@gmail.com ;)

    The system ignored me until i wrote an email with my issue and dunno exactly 2-4hours later it worked :)
     
  20. Mitja Bonca

    Mitja Bonca Alien

    Just checked my emails, and didn`t receive any in reply from Mclaren Shadow - since my registration. Just sent an email to that one you stated.
    No worries, I came home from few days vacation, will try later today to do one more run.
     
    Last edited: Oct 31, 2019
    sissydriver likes this.
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