1. Do you need support for Assetto Corsa Competizione? Please use the proper forum below and ALWAYS zip and attach the WHOLE "Logs" folder in your c:\users\*youruser*\AppData\Local\AC2\Saved. The "AppData" folder is hidden by default, check "Hidden items" in your Windows view properties. If you report a crash, ALWAYS zip and attach the WHOLE "Crashes" folder in the same directory. Do not post "I have the same issue" in an existing thread with a game crash, always open your own thread. Do not PM developers and staff members for personal troubleshooting and support.
  2. As part of our continuous maintenance and improvements to Assetto Corsa Competizione we will be releasing small updates on a regular basis during the esports season which might not go through the usual announcement process detailing the changes until a later version update where these changes will be listed retrospectively.
  3. If ACC doesn't start with an error or the executable is missing, please add your entire Steam directory to the exceptions in your antivirus software, run a Steam integrity check or reinstall the game altogether. Make sure you add the User/Documents/Assetto Corsa Competizione folder to your antivirus/Defender exceptions and exclude it from any file sharing app (GDrive, OneDrive or Dropbox)! The Corsair iCue software is also known to conflict with Input Device initialization, if the game does not start up and you have such devices, please try disabling the iCue software and try again. [file:unknown] [line: 95] secure crt: invalid error is a sign of antivirus interference, while [Pak chunk signing mismatch on chunk] indicates a corrupted installation that requires game file verification.
  4. When reporting an issue with saved games, please always zip and attach your entire User/Documents/Assetto Corsa Competizione/Savegame folder, along with the logs and the crash folder (when reporting related to a crash).

Ip address has been banned!

Discussion in 'Chit Chat Room' started by eSEA One, Aug 19, 2014.

  1. eSEA One

    eSEA One Hardcore Simmer

    I can not log in to AC forums without using a VPN! If I try to log in normally I just get a message stating that my IP address has been banned!
    Can someone help me out here.
    Thanks
     


  2. Blame

    Blame Alien

  3. AC Support

    AC Support Official Support Staff Member KS Dev Team

    I can assure you your ip is NOT banned by us, just checked right now.
     
  4. AC Support

    AC Support Official Support Staff Member KS Dev Team

    Anyway eSea, send me a PM (when you're in vpn) with the suspected banned ip, I want to double check.
     
    Talpa likes this.
  5. eSEA One

    eSEA One Hardcore Simmer

    Thanks Guys
    I will have to do this when I get home tonight, all things are cool here at work though;)
     
  6. alex72

    alex72 Alien

    I had the same stuff happening to me in the BIS forum where i work as a mod. I couldnt get my head around it as it never let me access the site with my IP. Had to VPN like you. I have no idea what it was, but im guessing some sort of malware/virus. Reformatted my PC and problem solved.
     
  7. mattrick

    mattrick Racer

    Weird, I can't access the site from work anymore :(
     
  8. Blame

    Blame Alien

    if its your work computer then probably the IT guys blocked unnecessary weblinks in their servers.
     

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