1. Do you need support for Assetto Corsa Competizione? Please use the proper forum below and ALWAYS zip and attach the WHOLE "Logs" folder in your c:\users\*youruser*\AppData\Local\AC2\Saved. The "AppData" folder is hidden by default, check "Hidden items" in your Windows view properties. If you report a crash, ALWAYS zip and attach the WHOLE "Crashes" folder in the same directory. Do not post "I have the same issue" in an existing thread with a game crash, always open your own thread. Do not PM developers and staff members for personal troubleshooting and support.
  2. When reporting an issue with saved games, please always zip and attach your entire User/Documents/Assetto Corsa Competizione/Savegame folder, along with the logs and the crash folder (when reporting related to a crash).
  3. If ACC doesn't start with an error or the executable is missing, please add your entire Steam directory to the exceptions in your antivirus software, run a Steam integrity check or reinstall the game altogether. Make sure you add the User/Documents/Assetto Corsa Competizione folder to your antivirus/Defender exceptions and exclude it from any file sharing app (GDrive, OneDrive or Dropbox)! The Corsair iCue software is also known to conflict with Input Device initialization, if the game does not start up and you have such devices, please try disabling the iCue software and try again. [file:unknown] [line: 95] secure crt: invalid error is a sign of antivirus interference, while [Pak chunk signing mismatch on chunk] indicates a corrupted installation that requires game file verification.

ACC and RTX3080 issue?

Discussion in 'ACC Hardware Discussions' started by patoice71, Oct 12, 2020.

  1. patoice71

    patoice71 Rookie

    I am pretty new to sim racing and PC's in general...so please be gentle with me.

    I recently got i9-10th gen, RTX 3080, 32gb at 3600 RAM, 3TB SSD, all components Corsair
    Running it right now through HDMI with LG OLED C10 g-sync tv. I am taking delivery of Samsung G9 later today.

    Games I own are: ACC, AC, F1 2020, MSFS

    Here comes the issue:
    Whenever I am in ACC. I can race.....BUT, as soon as I am in the ACC menu's, and leave the computer for a break...after 10-15min, ACC crashes and computer restarts.
    This does NOT happen in any other game!

    All drivers updated to the latest, including NVIDIA.

    Anyone else experiences this?
     

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  3. Dewald Nel

    Dewald Nel Simracer

    Enable the Menu FPS limiter under graphics settings.
     
  4. ohjeah

    ohjeah Hardcore Simmer

    Well crashing isn't really normal even with unlimited fps on the menus. But might be a problem with your pc rather than acc.
     
  5. patoice71

    patoice71 Rookie

    Menu FPS limiter is enabeled.

    Why would it be a PC issue when no other game crashes? it only happens in ACC?

    As I was checking the Menu FPS limiter in the menu it actually happened again, crashed and it restarted in wrong resolution, so I had to do a complete shut down to get it back working
     
  6. AndyK70

    AndyK70 Alien

    graphics driver fault?
    you could try to wipe the current driver with DDU and do a complete fresh install of the latest stable driver unless you need to have the latest non WHQL driver for another game.
     
  7. patoice71

    patoice71 Rookie

    I tried that. I reverted back to an older driver. Then ACC would not even start. I would get a fatal error. I then went back to October 7th driver, and now I can at least start the game....but have the issue of crashes
     
  8. AndyK70

    AndyK70 Alien

    Some user reported an issue with multi rail power supply and the RTX3080 switching it to single rail would help.
     
  9. patoice71

    patoice71 Rookie

    OK Andy, you lost me there. how do I do that?
     
  10. AndyK70

    AndyK70 Alien

    patoice71 likes this.
  11. patoice71

    patoice71 Rookie

    Well....I might have stumbled to a possible fix.
    In graphics I set FULLSCREEN to DISABLE.
    Since I did that it didnt crash...and went onto ACC screen saver
     
  12. AndyK70

    AndyK70 Alien

    uh, so you did have an active screen saver kicking in at 15min? :confused:
    Should the screen saver not kick in when a game is running?
    At least in my windows 10 (2004) the screen saver (monitor gets shut off) does not activate when a game is on screen. No matter if fullscreen or borderless window.
    hmmm may have to do with "process lasso" which I set to change power profile to "highest" whenever I run a game and to "balanced" when not.
     
  13. patoice71

    patoice71 Rookie

    Its the ACC screen saver. from the game itself...nothing to do with Windows OS
     
  14. AndyK70

    AndyK70 Alien

    hm?
    Never saw this ACC screen saver.
     
  15. patoice71

    patoice71 Rookie

    well.....its there.... i am not sure how I got it activated. its got images of cars/tracks from ACC
     
  16. Dewald Nel

    Dewald Nel Simracer

    It happens when you do nothing when inside the game menus for 5 minutes or so.

    An example:
     
    patoice71 likes this.
  17. patoice71

    patoice71 Rookie

    Yep. In the past my computer crashed...now working through it....after I changed the fullscreen option to disable.
    Not even sure what that function is for
     
    Dewald Nel likes this.
  18. Kishanp

    Kishanp Rookie

    What PSU do you have?

    With my 3090, I was using a cheap Aerocool 750W bronze PSU, and without fail ACC would always make my PC reset back to BIOS

    I Now have a new CPU cooler and 1000W PSU for headroom and everything is perfect
     
  19. patoice71

    patoice71 Rookie

    PSU is Corsair RM750x 750W.
    Dont think that is the problem,.
    I have now successfully replicated the issue.

    When I run ACC in FULLSCREEN enable mode it crashed at about 15min point. When its in disable mode it runs like a charm without any issues.

    Anyone any idea what Fullscreen mode does?
     
  20. Red Or Dead

    Red Or Dead Racer

    Try and set pagefile to "min 16gb, max 16gb" and enable fullscreen
     
  21. AndyK70

    AndyK70 Alien

    Ah! That's why I've never witnessed this. :D
    The only time I'm doing nothing in front of ACC is waiting to register for a CP race, but that's not more than 5 minutes.

    @patoice71 do you have something to monitor and log various sensors of your system and GPU? Like MSI AB, HWInfo, etc.?
    You could log power consumption, temperatures, load, etc. and compare ACC in fullscreen and ACC in borderless windows mode if there is any difference.
     

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