1. Do you need support for Assetto Corsa Competizione? Please use the proper forum below and ALWAYS zip and attach the WHOLE "Logs" folder in your c:\users\*youruser*\AppData\Local\AC2\Saved. The "AppData" folder is hidden by default, check "Hidden items" in your Windows view properties. If you report a crash, ALWAYS zip and attach the WHOLE "Crashes" folder in the same directory. Do not post "I have the same issue" in an existing thread with a game crash, always open your own thread. Do not PM developers and staff members for personal troubleshooting and support.
  2. As part of our continuous maintenance and improvements to Assetto Corsa Competizione we will be releasing small updates on a regular basis during the esports season which might not go through the usual announcement process detailing the changes until a later version update where these changes will be listed retrospectively.
  3. If ACC doesn't start with an error or the executable is missing, please add your entire Steam directory to the exceptions in your antivirus software, run a Steam integrity check or reinstall the game altogether. Make sure you add the User/Documents/Assetto Corsa Competizione folder to your antivirus/Defender exceptions and exclude it from any file sharing app (GDrive, OneDrive or Dropbox)! The Corsair iCue software is also known to conflict with Input Device initialization, if the game does not start up and you have such devices, please try disabling the iCue software and try again. [file:unknown] [line: 95] secure crt: invalid error is a sign of antivirus interference, while [Pak chunk signing mismatch on chunk] indicates a corrupted installation that requires game file verification.
  4. When reporting an issue with saved games, please always zip and attach your entire User/Documents/Assetto Corsa Competizione/Savegame folder, along with the logs and the crash folder (when reporting related to a crash).

Fatal Errors - where is the patch?

Discussion in 'ACC General Discussions' started by Axel Vogelsang, Oct 11, 2018.

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  1. Axel Vogelsang

    Axel Vogelsang Simracer

    I was really convinced that there will be a patch today to remove the frequent errors.
    I am not able to do 20 laps without a breakdown of the system.:(
    Last month KS was very quick with the first patch just one day after initial release.;)
     

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  3. Patience... Fixing issues in non-trivial codebases takes time. Especially if re-creation is also time consuming.

    For context I run a large software team. In our world which I imagine isn't too dissimilar from Kunos...Generally speaking (unless you're lucky enough that a log/crash report tells you enough to know where the issue is) we have to get a developer(s) to the point of recreating it on their machine to see exactly where in the code it died [so imagine if some of the reports are happening only after x amount of laps are completed ... that could be in your case 30-40mins of playing until it goes boom], isolate it, fix it, then test that specific issue [maybe a few repeated runs of an hour to make sure it's truly solved], build it, then regression test the software, then release.. assuming of course you can easily recreate the error, and you don't have weird environmental factors (eg windows versions, driver issues) impacting the error.

    The find, fix, build, test issue, regression test application, then release cycle can get pretty lengthy. Don't forget the other patches they might have had items well already underway before their release day.
     
    aotto1977, Typer and pons like this.
  4. dermonty

    dermonty Hardcore Simmer

    Maybe this error is not so easy/quickly to fix as others.
     
  5. dermonty

    dermonty Hardcore Simmer

    Edit: doublepost, pls delete.
     
  6. PLebre

    PLebre Hardcore Simmer

    Did you report the problem on the correct forum section? Uploaling the log file?
    Guess the developer will look first for issues that are effecting the larger amount of people .
     
  7. Axel Vogelsang

    Axel Vogelsang Simracer

    You're right! I know the rules of finding, fixing, testing etc. as well. I was just a bit spoiled caused by the extreme quick fixes in the first release.
    No offense meant!
     
  8. Axel Vogelsang

    Axel Vogelsang Simracer

    Of course I did.
     
  9. iggor

    iggor Gamer

    they will fix..all good
     

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