1. Do you need support for Assetto Corsa Competizione? Please use the proper forum below and ALWAYS zip and attach the WHOLE "Logs" folder in your c:\users\*youruser*\AppData\Local\AC2\Saved. The "AppData" folder is hidden by default, check "Hidden items" in your Windows view properties. If you report a crash, ALWAYS zip and attach the WHOLE "Crashes" folder in the same directory. Do not post "I have the same issue" in an existing thread with a game crash, always open your own thread. Do not PM developers and staff members for personal troubleshooting and support.
  2. As part of our continuous maintenance and improvements to Assetto Corsa Competizione we will be releasing small updates on a regular basis during the esports season which might not go through the usual announcement process detailing the changes until a later version update where these changes will be listed retrospectively.
  3. If ACC doesn't start with an error or the executable is missing, please add your entire Steam directory to the exceptions in your antivirus software, run a Steam integrity check or reinstall the game altogether. Make sure you add the User/Documents/Assetto Corsa Competizione folder to your antivirus/Defender exceptions and exclude it from any file sharing app (GDrive, OneDrive or Dropbox)! The Corsair iCue software is also known to conflict with Input Device initialization, if the game does not start up and you have such devices, please try disabling the iCue software and try again. [file:unknown] [line: 95] secure crt: invalid error is a sign of antivirus interference, while [Pak chunk signing mismatch on chunk] indicates a corrupted installation that requires game file verification.
  4. When reporting an issue with saved games, please always zip and attach your entire User/Documents/Assetto Corsa Competizione/Savegame folder, along with the logs and the crash folder (when reporting related to a crash).

READ HERE How to Use the Forums? - Read Before Posting! - USE THE SEARCH FUNCTION

Discussion in 'ACC General Discussions' started by pankykapus, Jan 4, 2020.

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  1. pankykapus

    pankykapus KS Dev Team Staff Member KS Dev Team

    Given the rather hectic postings in recent weeks thanks to an influx of several new users, please find below a few guidelines to posting on the forums:

    1. Please use the Search function!
    Your question most likely isn't new or unique, 99% of the time it has been answered before.

    2. Please post in the appropriate forum section!
    You have a question about gameplay or car liveries? Don't post in the Generic Discussion forums, there are separate sections dedicated to these topics.
    If you don't have access to post in the subsections, please DO NOT OPEN a new thread to attract attention, use the search function to find how you might be able to do so.

    3. Please do not post generic questions, opinions or suggestions in new threads.
    We already have several discussion threads for generic topics, please use the existing ones.
    The majority of generic or off-topic questions can be discussed in these threads, there really is no need for new ones.

    4. The hardware forum section is not monitored for support and troubleshooting.

    5. Keep forum and community guidelines in mind when posting in the Tools section, particularly regarding donationware or payware 3rd party software. Postings that do not adhere to the forum rules will be removed and likely attract a warning or ban on repeated offences.

    6. Please do not PM devs or staff members with bug reports or personal troubleshooting requests. These will likely go unanswered.

    Topics likely to kick off yet another unsolicited wishlist or 'whose [insert random property] is better' discussion will be removed instantly.

    Inappropriate, unnecessary, repeated postings and topics will be removed without warning and justification.

    Users unable to understand and adhere to these simple guidelines will be warned and even removed if necessary.

    Please understand that the primary purpose of this forum is to provide support and receive bug reports and feedback, and while we appreciate the continued interest, there are many other platforms for off-topic or generic discussions. Nevertheless, we would like to offer a friendly environment for any discussion closely or loosely related to AC and ACC, but allowing this requires collaboration from the users' part as well.

    Thank you for contributing to a clean and organized forum.
     
    Last edited: Jan 29, 2022

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  3. pankykapus

    pankykapus KS Dev Team Staff Member KS Dev Team

    Inappropriate, unnecessary, repeated postings and topics will be removed without warning and justification.

    This is now getting enforced more and more strictly.
     
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