1. Do you need support for Assetto Corsa Competizione? Please use the proper forum below and ALWAYS zip and attach the WHOLE "Logs" folder in your c:\users\*youruser*\AppData\Local\AC2\Saved. The "AppData" folder is hidden by default, check "Hidden items" in your Windows view properties. If you report a crash, ALWAYS zip and attach the WHOLE "Crashes" folder in the same directory. Do not post "I have the same issue" in an existing thread with a game crash, always open your own thread. Do not PM developers and staff members for personal troubleshooting and support.
  2. As part of our continuous maintenance and improvements to Assetto Corsa Competizione we will be releasing small updates on a regular basis during the esports season which might not go through the usual announcement process detailing the changes until a later version update where these changes will be listed retrospectively.
  3. If ACC doesn't start with an error or the executable is missing, please add your entire Steam directory to the exceptions in your antivirus software, run a Steam integrity check or reinstall the game altogether. Make sure you add the User/Documents/Assetto Corsa Competizione folder to your antivirus/Defender exceptions and exclude it from any file sharing app (GDrive, OneDrive or Dropbox)! The Corsair iCue software is also known to conflict with Input Device initialization, if the game does not start up and you have such devices, please try disabling the iCue software and try again. [file:unknown] [line: 95] secure crt: invalid error is a sign of antivirus interference, while [Pak chunk signing mismatch on chunk] indicates a corrupted installation that requires game file verification.
  4. When reporting an issue with saved games, please always zip and attach your entire User/Documents/Assetto Corsa Competizione/Savegame folder, along with the logs and the crash folder (when reporting related to a crash).
ACC general support Note about silent updates Startup troubleshooting ACC savegame reports

Welcome to the Chit Chat Room -- PLEASE READ

Discussion in 'Chit Chat Room' started by AC Support, Dec 5, 2013.

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  1. AC Support

    AC Support Official Support Staff Member KS Dev Team

    This is the only room where you can discuss everything (AC related) that can't find place in bugs/issues subforums.

    USE CLEAN, POLITE, RESPECTFUL LANGUAGE. Otherwise: Immediate Ban.

    Don't expect answers from staff members. AC development is more important than moderating a forum, so please keep the forum as clean as possible.

    DO NOT USE this room for general issues discussions. Please use the "Troubleshootings - Workarounds" forum for that.
     
    Last edited: Dec 5, 2013
    AC Support, Dec 5, 2013
    #1
    Susan A. Zehner, Cote Dazur, alex72 and 6 others like this.

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  2. Fred Joseph

    Fred Joseph I'm watching you ! Staff Member

    Everyone, decision have been made to be more strict on the Chit Chat room from now on, so please respect and keep this forum clean of NON Assetto Corsa related threads. Remember this is a support forum at first and we don't have the time to clean it like we would like to.
     
    Fred Joseph, Jun 3, 2015
    #2
    TDS likes this.
  3. kevin.maatman

    kevin.maatman Staff Member KS Dev Team

    Bump.

    Take those rules into consideration before you open a thread in this section. If its not clear enough, this section is only mentioned for AC Related topics. Any thread which goes offtopic will be therefore removed.
     
    kevin.maatman, Sep 22, 2015
    #3
    Cote Dazur and MAUZERIS[LT] like this.
  4. kevin.maatman

    kevin.maatman Staff Member KS Dev Team

    Hello,

    Upon popular request I've made a small change to the permissions of the Chit Chat room section:

    Console users (normal users without Steam verification) may now:
    • View the threads of the Chit Chat room section
    • View the content inside the threads of the Chit Chat room section
    They may not:
    • Reply to threads in that section
    • Open new threads in that section.
    The reason of this is because there is no verification method at the moment for Console players, therefore, we have to 'believe' everyone here has a purchased copy of the Console version.

    Enjoy,
    Kevin
     
    kevin.maatman, Dec 27, 2016
    #4
    Nahkamarakatti and Sean like this.
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