1. Do you need support for Assetto Corsa Competizione? Please use the proper forum below and ALWAYS zip and attach the WHOLE "Logs" folder in your c:\users\*youruser*\AppData\Local\AC2\Saved. The "AppData" folder is hidden by default, check "Hidden items" in your Windows view properties. If you report a crash, ALWAYS zip and attach the WHOLE "Crashes" folder in the same directory. Do not post "I have the same issue" in an existing thread with a game crash, always open your own thread. Do not PM developers and staff members for personal troubleshooting and support.
  2. As part of our continuous maintenance and improvements to Assetto Corsa Competizione we will be releasing small updates on a regular basis during the esports season which might not go through the usual announcement process detailing the changes until a later version update where these changes will be listed retrospectively.
  3. If ACC doesn't start with an error or the executable is missing, please add your entire Steam directory to the exceptions in your antivirus software, run a Steam integrity check or reinstall the game altogether. Make sure you add the User/Documents/Assetto Corsa Competizione folder to your antivirus/Defender exceptions and exclude it from any file sharing app (GDrive, OneDrive or Dropbox)! The Corsair iCue software is also known to conflict with Input Device initialization, if the game does not start up and you have such devices, please try disabling the iCue software and try again. [file:unknown] [line: 95] secure crt: invalid error is a sign of antivirus interference, while [Pak chunk signing mismatch on chunk] indicates a corrupted installation that requires game file verification.
  4. When reporting an issue with saved games, please always zip and attach your entire User/Documents/Assetto Corsa Competizione/Savegame folder, along with the logs and the crash folder (when reporting related to a crash).
ACC general support Note about silent updates Startup troubleshooting ACC savegame reports

ACC Troubleshooting

Please report here crashes and general issues

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  1. pankykapus
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    READ HERE How to Use the Support Forums and Report Issues

    pankykapus, Sep 12, 2018
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    1
    Views:
    31,773
    pankykapus
    pankykapus
    Jan 3, 2021
  2. AC Support
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    This thread, started by AC Support, has been deleted. Deleted by AC Support, Nov 28, 2021, Reason: No longer valid.
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  3. paulieGTR
    Locked Sticky

    Before Posting - Read the FAQs and Use Search Function

    paulieGTR, Nov 10, 2013
    Replies:
    1
    Views:
    84,556
    Tiago Fortuna
    Tiago Fortuna
    Nov 12, 2013
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WORKAROUND BUG ISSUE CRITICAL
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  1. Von Adder

    SOFTWARE/HARDWARE ISSUE UE4-AC2 Error, log attached.[restricted userdocs config directory access]

    Von Adder, Nov 6, 2020
    Replies:
    2
    Views:
    63
    Von Adder
    Von Adder
    Nov 6, 2020
  2. hachitory

    SOFTWARE/HARDWARE ISSUE [v1.5.9] Game completly crashes computer

    hachitory, Nov 6, 2020
    Replies:
    7
    Views:
    111
    Brian Watson
    Brian Watson
    Nov 16, 2020
  3. Laserbeak43

    SOFTWARE/HARDWARE ISSUE Crash at startup [possible extreme SteamVR SS setting / PiMax FOV]

    Laserbeak43, Nov 2, 2020
    Replies:
    3
    Views:
    73
    samau
    samau
    Nov 18, 2020
  4. DoLL0

    SOFTWARE/HARDWARE ISSUE Fatal error UE4-AC2 when launching [antivirus software block userdocs config directory access]

    DoLL0, Oct 30, 2020
    Replies:
    6
    Views:
    153
    Theo M
    Theo M
    Nov 8, 2020
  5. prescient63

    SOFTWARE/HARDWARE ISSUE ACC Freezes System [general system instability - not a game crash]

    prescient63, Sep 23, 2020
    Replies:
    1
    Views:
    86
    xaotik
    xaotik
    Sep 24, 2020
  6. gutibroker

    SOFTWARE/HARDWARE ISSUE ACC - TC Changes randomly with no button pressed

    gutibroker, Sep 20, 2020
    Replies:
    3
    Views:
    74
    Diabolus
    Diabolus
    Sep 20, 2020
  7. Alfa90_Buttje

    SOFTWARE/HARDWARE ISSUE ACC Freezes after race/stint [hard drive sleep mode]

    Alfa90_Buttje, Sep 18, 2020
    Replies:
    19
    Views:
    200
    Alfa90_Buttje
    Alfa90_Buttje
    Dec 16, 2020
  8. UfkoSLO

    SOFTWARE/HARDWARE ISSUE Game crashing non stop [2080Ti power delivery starvation]

    UfkoSLO, Sep 16, 2020
    Replies:
    10
    Views:
    174
    xaotik
    xaotik
    Sep 18, 2020
  9. xvatch1x

    SOFTWARE/HARDWARE ISSUE [1.5.6] Game Freezes/Not Responding After Any Session [Fanatec led setting]

    xvatch1x, Sep 12, 2020
    Replies:
    2
    Views:
    60
    xvatch1x
    xvatch1x
    Sep 12, 2020
  10. Prune_my_Goone

    SOFTWARE/HARDWARE ISSUE Game crashes after update v 1.5.6 [actually: computer reboots / blue screen]

    Prune_my_Goone, Sep 12, 2020
    Replies:
    2
    Views:
    153
    xaotik
    xaotik
    Sep 23, 2020
  11. johnnyackgpl

    SOFTWARE/HARDWARE ISSUE UE4 blues [corrupted .pak file]

    johnnyackgpl, Sep 10, 2020
    Replies:
    11
    Views:
    112
    johnnyackgpl
    johnnyackgpl
    Sep 11, 2020
  12. RST

    SOFTWARE/HARDWARE ISSUE Saving not possible since 1.5.5 [Win Defender blocking access to documents folder]

    RST, Sep 5, 2020
    Replies:
    2
    Views:
    85
    RST
    RST
    Sep 7, 2020
  13. Alexie

    SOFTWARE/HARDWARE ISSUE ACC stops responding trying to launch a race [Sidewinder FFB frequency]

    Alexie, Sep 4, 2020
    Replies:
    2
    Views:
    79
    Alexie
    Alexie
    Sep 5, 2020
  14. Magilla67

    SOFTWARE/HARDWARE ISSUE Unreal Engine Crash since 1.5.5 update [3D device lost]

    Magilla67, Aug 28, 2020
    Replies:
    8
    Views:
    224
    Erazzor111
    Erazzor111
    Sep 22, 2020
  15. Yzangard

    SOFTWARE/HARDWARE ISSUE Error UE4-AC2 at startup...

    Yzangard, Aug 9, 2020
    Replies:
    9
    Views:
    177
    LATE4APEX
    LATE4APEX
    Aug 12, 2020
  16. Retribution

    SOFTWARE/HARDWARE ISSUE Game won't launch after receiving updates [Documents folder write error]

    Retribution, Aug 5, 2020
    Replies:
    4
    Views:
    116
    Retribution
    Retribution
    Feb 11, 2021
  17. john1995

    SOFTWARE/HARDWARE ISSUE UE4 Crash ACC 1.5.3

    john1995, Aug 2, 2020
    Replies:
    2
    Views:
    175
    john1995
    john1995
    Aug 6, 2020
  18. Victor Mateos

    SOFTWARE/HARDWARE ISSUE UE4 crash [GPU driver hung]

    Victor Mateos, Jul 26, 2020
    Replies:
    2
    Views:
    105
    GONKO
    GONKO
    Jul 27, 2020
  19. fabrenon

    SOFTWARE/HARDWARE ISSUE Unable to lauch ACC [running out of memory - pagefile disabled in Windows]

    fabrenon, Jul 25, 2020
    Replies:
    3
    Views:
    110
    fabrenon
    fabrenon
    Sep 19, 2020
  20. boardingbob

    SOFTWARE/HARDWARE ISSUE ue4-ac2 [GPU driver hung]

    boardingbob, Jul 24, 2020
    Replies:
    1
    Views:
    119
    xaotik
    xaotik
    Jul 27, 2020
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