Kunos please help! PSN store Hong Kong issue

Damn right.

 

oh, 1 more thing

so after the download is completed
can i login with my HK PSN n play this game with new dlc?
what im thinking is the dlc is already in my ps4

 

It is fine, as long as the dlc are downloaded and installed. I opened a new UK account and went back to my original account now.

 

Hm... I have problem with adding my Paypal account on my UK PSN. I've tried to add payment method a few times but it's not a success

 

In Taiwan, we had same problem on PayPal.
So we buy the UK PSN Card from some Sales Channel.

 

I'm based in HK and I just bought the Japanese pack DLC from the UK PSN store using my UK account but I'm not able to access the DLC contents if I were to switch back to my HK account (I can access if using the UK Account)? FYI, I bought the main game through the HK PSN store. Any advise?

 

I can't buy points from uk ps store due to uk ps store dun allow me to add paypal

hv u tried to install the dlc before switch back to ur hk account?

 

There doesn't seem to be an option to download the DLC. Once I made the payment, it just says "Purchased" and the cars become selectable in-game (only when using the UK Account).

 

This is really RIDICOLOUS, that we have to try some tricks to work around the evident absence of 505/Kunos on this issue, which I kindly remark is lasting since early October, when the pack was originally released for EU/US stores.

It will be appreciated that 505 (AC_CM505 is the user right?) would post some reply in this thread, as he/she is able to promptly reply to other threads regarding upcoming DLC.

A fair approach should be to fix current unresolved issues for all worldwide users, before thinking to future plans.
Thanks.

 

Hey GuysJust curious why are a lot of users still using US PSN when everything is available in Indian PSN Store ?Even i was using US PSN ID until PS Store was launched in IndiaIs there any benefit in using US PSN ID ?thanks

 

Great work! took almost a month to post a reply but received lots of complain to realise the problem. really good work indeed! 505

 

Hi AC_CM505,

Please note that also the Prestige Pack is not available.

Honestly, posting after more than one month of complains just to say that you are aware of the issue and will update as soon as you can, it sounds a joke to us.

We are talking about DLCs already being available to other markets since early October, and after one month there is still no certain date or solution for making available to Asia. This is surreal.

 

People in here always said it is not Kunos problem and ask us to raise ticket to 505 games or PS side, i've already did both. However, over a month still not get this problem resolved. Publisher said it is PS issue, PS said it is publisher issue.

To all Genius in this forum, please tell me which way can make this problem get resolved.

 

I seriously think there is no real willing to resolve this issue. Is no real interest for anyone except few Asian players. Probably they already know how much the game sold in Asia, and they don't consider worthy to even spend 5 minutes to look after this.

If there was a clear intent to get this problem fixed, it was already done since long time ago!!!

 

I've stopped playing AC. Not surpirsed that after logging on after 2 weeks this problem still exist. Kunos and 505 need to wake up their ****ing idea. I've supported them paying the top price upon launch, and this is how you treat me?

 

Stop acting like a child without his/her favorite toy. Try to act... I don't know....double your shoe size?

 

I think lots of Asian people had acted and wait for 505 to response patiently, and you know what? The outcome was hilarious!! I got an email from 505 customer service this morning (after more than a month, see the date at the bottom of the email conversation), so please stop accusing us for not acting to resolve this regional DLC problem, and apparently now, 505 customer support was absolutely "GORGEOUS", they don't even know what they are doing.......how funny it is!!! They ask me back if the problem is solved!!!!!! They don't even communicate with Kunos Similazioni!!!!!!!!!!!!!! Or, this CS Kyle doesn't ask for his Boss for any update info and ask back their customer for situation update???? Do they know what they are doing????????

And I immediately check PSN Hong Kong this morning................AND I AM GOING TO REPLY KYLE........YES!!!!!!!!!!!!!!!!!!!!!!!!!!!IM STILL EXPERIENCING PAIN IN MY AXX, STILL NOTHING ON HONG KONG PSN STORE!!!!!!!!!!!!!!!

A gentle version of the reply would be "Thanks for your follow up Kyle~ And yes, I still can't find any DLC on Hong Kong PSN store, pls advise and follow up. Thanks!"

********************See below email conversation history****************************

Today
Hi LotusTeam,
Hi there -- my apologies for the wait. Are you still experiencing this issue at the current time?

-Kyle B.
505 Games Customer Support

Ticket: https://support.505games.com/helpdesk/tickets/8510

On Wed, 26 Oct at 9:59 AM , 505 Games Support <help@505games.com> wrote:

Hi LotusTeam,
I wish that I had more information for you! Truly, I want this to get fixed as much as you do, but it's not something that I have control over We are aware of the issue, and I promise that once I know anything more, I will let you know right away.

-Kyle B.
505 Games Customer Support

Ticket: https://support.505games.com/helpdesk/tickets/8510

On Tue, 25 Oct at 5:54 AM , LotusTeam <t502kg@gmail.com> wrote:
Hi Kyle,

Is that the way you treat your customer in Hong Kong? At least, if you confirm to me that 505 will never provide any support to Hong Kong PSN, I can stop asking you the same question again, I mean it...please help me put a full stop to this matter, waiting for your confirmation is so painful....

從我的 iPhone 傳送

505 Games Support <help@505games.com> 於 2016年10月20日 06:06 寫道：

Hi LotusTeam,
Thanks for being patient -- unfortunately, I don't have an update on this issue just yet. So sorry for the inconvenience.

-Kyle B.
505 Games Customer Support

Ticket: https://support.505games.com/helpdesk/tickets/8510

On Sun, 16 Oct at 6:53 PM , LotusTeam <t502kg@gmail.com> wrote:
Hi Kyle,

Could you please update the status of this ticket?

thanks,

LotusTeam

 

Hi All,

I would like to say that I keep playing with Assetto Corsa because is by far the best racing game available on the PS4, and probably the only game worth to be called simulation.
It is just a pity that such a great game received initially a support not adequate.

Anyway I have just received an email from 505 which is good for us and gives the dates for the next DLC releases in the Asian markets:

30th November 2016
Season Pass
Performance Upgrade Pack
Prestige Pack
Japanese Pack

6th December
Porsche Pack 1

So guys we are close to have these DLC available. Enjoy!!